Send us an email at contact@sandpoint.io to set-up a discovery session.

Periodic, scheduled workshops with leadership and customer-interfacing teams.  Custom outcomes and focus areas are tailored for your company. 

• Customer Success Strategy Workshops
  • How To "Customer Success" Training
  • Customer Communication & Transparency
  • Customer Lifecycle Development & Playbooks
• Customer Success Operations Workshops
  • Delivery & Implementation
  • Internal Process Optimization and Change Management
  • Cross-functional Operations Process Development & Improvement 
• Customer Retention, Satisfaction & Quality Improvement Workshops
  • Customer Engagement and Happiness
  • Platform Telemetry: Quantitative Health vs. Qualitative Health
  • Risk Management Workshop